Visit Us
Adnitt Road, NN10 9TR
Give us a Call
+44 (0) 1933 412666
Opening Hours
Mon-Fri: 8AM – 6:30PM

We welcome all new registrations from within our catchment area. You will need to complete a registration form via our online portal and provide photographic ID and address ID to the reception staff.

Register Now

Register as New Patient

To register as a patient at Rushden Medical Centre, please fill in our online application form by clicking the “registet now” button above or call in to collect a new patient registration pack. In order to register at the practice, you need to be within our practice area (click on the map opposite to download) and have proof of address that you currently live within this area. If filling in via a pen, please bring two forms of ID at least one of which must be a photo ID and one to show proof of address. We request ID upon registration for as a standard for security reasons though we are obliged to accept registrations for patients who cannot provide ID or proof of address.

All new patients are allocated a Named GP upon registration. This is an administrative task only and does not affect your choice of clinician within the surgery.

When you have registered as a new patient, we will arrange for your medical records to be transferred to the surgery from your previous surgery. Please be aware that the transportation of paper records can take a couple of weeks and this is beyond our control.

Temporary Patient Registrations

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

Disabled Patient Facilities

The surgery provides a sizeable patient car park in which there are designated disabled bays and adult/child parking spaces. Access to the surgery is via steps or ramp to the main front door. If you require assistance with the doors leading into the reception area please press the bell and a member of the reception team will aid you. Upon leaving, if you require assistance please press the reception bell at the front desk. We have designated disabled waiting seat near the front reception desk.

The reception area, patient waiting room and all clinical rooms are located on the ground floor providing suitable access for disabled patients. Please let a member of the reception team know if you require any kind of assistance whilst in the surgery and we will be happy to help.

YOU SAID / WE DID

Over the last few months we have been asking our patients for their feedback.  You may have received the questionnaire and provided the team with encouraging information to help us understand the improvements we need to review to ensure the smooth running of our practice.

  • You raised concerns that the telephone system was not providing an efficient service.

We installed a 21st Century telephone system, August 2022.  This provides the team with vital data to ensure that our patients are responded too in a timely manner, it offers patients the option to have a call back and also provides a recording of the telephone call.  This has significantly reduced patient call waiting times.

  • We appreciated your comments regarding an additional GP on site

We have recruited a further GP to provide additional support and reduce waiting times for appointments.

  • Your feedback raised concerns that extra staff were needed in the reception team

We have recently employed an additional member of the reception team, this will provide further support during our busy call times and we ae currently recruiting for a further 2 members of staff to join our team. 

  • Requests have been made for additional, routine pre-bookable appointments.

We have reviewed the pre-bookable appointment system and changes have been implemented.  Routine, pre-bookable appointments are released every Monday for the following two weeks. Due to the changes we have made, pre-bookable appointments ae currently in line with the National Standards on appointment waiting times.