Visit Us
Adnitt Road, NN10 9TR
Give us a Call
+44 (0) 1933 412666
Opening Hours
Mon-Fri: 8AM – 6:30PM

If you require a referral to a specialist, the doctor will advise you during the consultation of the type of referral needed and the department to which you will be referred. You may be given an indication of waiting time for an appointment. You clinician will tell you the department you have been referred to though the specialist you will be assigned to may not be known at the time of referral.

If you have any queries regarding the status of a referral that is currently in the system, please contact the appropriate department at the hospital or secondary care.

If you require an X-ray you will usually be referred to Calderdale and Huddersfield for this and can attend the X-ray department between 08:30 and 17:00 at either hospital as a walk-in patient within 4 weeks of the request being sent by the GP.

If you are referred for other Radiology scans such as CT, Ultrasound, MRI etc you will receive an appointment for these from the hospital.

Blood tests require a blood form to be presented. We hold a weekly phlebotomy (blood) clinic at Fieldhead Surgery on Wednesday mornings. Appointments are required so please contact reception to book. Alternatively you can attend Calderdale or Huddersfield hospitals for your blood test.

NHS e-Referral Tracking

If your doctor has referred you to a specialist for further care you will be asked to book your appointment using the ‘NHS e-Referral’ system.

You will receive a letter from us within 2 weeks giving details of how to book your appointment and any passwords you may need.

To track your e-Referral you will need the following details to log into the e-Referral website:

  • Your date of birth
  • Reference number – this will be on the first page of your letter
  • Password – this will be on the second page of your letter

To track an e-Referral, click here.

 

YOU SAID / WE DID

Over the last few months we have been asking our patients for their feedback.  You may have received the questionnaire and provided the team with encouraging information to help us understand the improvements we need to review to ensure the smooth running of our practice.

  • You raised concerns that the telephone system was not providing an efficient service.

We installed a 21st Century telephone system, August 2022.  This provides the team with vital data to ensure that our patients are responded too in a timely manner, it offers patients the option to have a call back and also provides a recording of the telephone call.  This has significantly reduced patient call waiting times.

  • We appreciated your comments regarding an additional GP on site

We have recruited a further GP to provide additional support and reduce waiting times for appointments.

  • Your feedback raised concerns that extra staff were needed in the reception team

We have recently employed an additional member of the reception team, this will provide further support during our busy call times and we ae currently recruiting for a further 2 members of staff to join our team. 

  • Requests have been made for additional, routine pre-bookable appointments.

We have reviewed the pre-bookable appointment system and changes have been implemented.  Routine, pre-bookable appointments are released every Monday for the following two weeks. Due to the changes we have made, pre-bookable appointments ae currently in line with the National Standards on appointment waiting times.