Ordering a repeat prescription


You can now order your repeat prescriptions ONLINE using  SystemOnline

To find out more information and to register for this service, please click here

When ordering online, please allow three full working days i.e 72 hours (excluding weekends) for your prescription to be ready. Please note that if you request your prescription after 6:00pm you must allow another working day. If you’ve already registered, you can login here.



Problems ordering your prescription online?  

Use the SystmOnline Support Centre before you call us.


Repeat Prescriptions

If you take medication on a long-term basis, you can order your repeat prescription in one of the following ways:

  • You can use electronic prescriptions and you can nominate any participating pharmacy to receive these for you.
  • Bring the completed request slip to the surgery, or post through the letter box (staff entrance) if we are closed
  • Send the completed request slip in with a stamped addressed envelope
  • Arrange for your regular pharmacist to reorder on your behalf
  • Request online by clicking  here
  • Request via online form by clicking  here

Repeat Prescription

 Please note the following:

  • Your prescription will be available for you to pick up 72 hours (three working days, excluding bank holidays and weekends) after the request has been received by the practice.
  • If a hospital consultant has given you an advice slip for an urgent prescription it will be issued by the hospital pharmacy.
  • If a hospital consultant has given you an advice slip for a non-urgent prescription it can take up to 5 days to process. This is clearly stated on the front of the slip.
  • Due to the potential for error we cannot take repeat prescription requests over the telephone.
  • If you are going on holiday and will require additional supplies of your repeat medication that you should request these at least a week before your holiday. 
  • if you need an increased issue NHS rules state that you can order up to 3 months worth of medicines once within a 12 month period.

Collecting Your Prescription

The Practice is now able to send most NHS prescriptions to your chosen Pharmacy using the Electronic Prescribing Service (EPS). This is a quick and safe system and we highly recommend it.

Alternatively, prescriptions may be collected from the surgery after midday, or can be posted to you if you have supplied a stamped and addressed envelope. You could also arrange for one of the local pharmacists to collect your prescriptions from the surgery on your behalf.



Prescriptions Charges and Exemptions

Exemption arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). 

The NHS prescription charge is a flat-rate amount which successive governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who are on more than one regular medication.


NHS charges

From 1 April 2018, the charges are:

Prescription (per item): £9.00
12-month prepayment certificate (PPC): £104.00
3-month PPC: £29.10
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC. 

Telephone advice and order line 0845 850 0030
General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website

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