Visit Us
Adnitt Road, NN10 9TR
Give us a Call
+44 (0) 1933 412666
Opening Hours
Mon-Fri: 8AM – 6:30PM

What is a Physiotherapist?

Physiotherapists are university trained and are experts in injury diagnosis, injury treatment, exercise prescription, injury prevention, rehabilitation and many other areas of sport and health and fitness.

What do I need to bring?

Be prepared to provide your previous medical or surgical history. If you have them and if they are relevant bring scan/MRI reports, and list of medication. You may wish to bring shorts and t-shirt.

How many visits will I need?

The number of treatments will vary depending on the problem and individual. After a thorough assessment, the physiotherapist will discuss their treatment plan for the rehabilitation process.

What should I wear to my appointment?

If we are treating your feet you will not be asked to undress but if we are treating your spine, you will be so comfortable and modest underwear or even a pair of shorts is appropriate.

How do I make an appointment?

You can get in touch by phone ( +123 - 456 -7890 ) or use the form under the contact page. Alternatively use the quick and easy online booking page, which is the method we prefer.

Do I have to be referred by a doctor?

No, physiotherapists can assess and treat without referral by a doctor. However most health insurers require a doctors referral before they authorise cover of fees, some only require a phone call.

Treatment duration depends on your diagnosis, the severity of your impairments, your past medical history, and other factors.  Re-evaluations will be done to assess your progress and your therapist communicates with your physician to help you achieve your therapy goals.

We sees and treats patient for a wide range of conditions and diagnoses.  Please visit our Services for an extensive list of conditions and diagnoses we see patients for.

Physical Therapy at Physio is proud to have 20 physical and occupational therapists on staff who have obtained and achieved advanced certifications in orthopedics, sports, hand therapy, manual therapy, and pedorthics.

We will check with your health insurance provide to determine if outpatient physical therapy services are covered under your plan. We recommend that you confirm  your insurance coverage.

Call the facility in which you go to for all your regular appointments.  You may also call our administration office at + 123 556 7890.

Ask us a Question

Feel free to ask any physical therapy related questions over the phone, or get send your question via this form below. Your message will be dispatched directly to our staff who will answer as soon as they can.

 

    YOU SAID / WE DID

    Over the last few months we have been asking our patients for their feedback.  You may have received the questionnaire and provided the team with encouraging information to help us understand the improvements we need to review to ensure the smooth running of our practice.

    • You raised concerns that the telephone system was not providing an efficient service.

    We installed a 21st Century telephone system, August 2022.  This provides the team with vital data to ensure that our patients are responded too in a timely manner, it offers patients the option to have a call back and also provides a recording of the telephone call.  This has significantly reduced patient call waiting times.

    • We appreciated your comments regarding an additional GP on site

    We have recruited a further GP to provide additional support and reduce waiting times for appointments.

    • Your feedback raised concerns that extra staff were needed in the reception team

    We have recently employed an additional member of the reception team, this will provide further support during our busy call times and we ae currently recruiting for a further 2 members of staff to join our team. 

    • Requests have been made for additional, routine pre-bookable appointments.

    We have reviewed the pre-bookable appointment system and changes have been implemented.  Routine, pre-bookable appointments are released every Monday for the following two weeks. Due to the changes we have made, pre-bookable appointments ae currently in line with the National Standards on appointment waiting times.